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Chatfuel vs NIVA

Chatfuel logo

Chatfuel

8.5#10 in chatbot buildersFrom $18 a month
AndroidiOSWebAPI
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NIVA logo

NIVA

6.7#17 in sales chatbot softwareFrom $39 a month
Free planWebAPISelf-hosted
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What both publish

FactChatfuelNIVA
HeadquartersUnited StatesAhmedabad, Gujarat, India
Human handoffYesNIVA can hand conversations to human agents through a shared real-time queue while preserving the full chat history.
IntegrationsOfficial pricing documentation names Google Sheets, Zapier, Stripe and the Chatfuel API as integrations.NIVA lists Google Drive, Dropbox, Notion, Confluence, YouTube, SharePoint/OneDrive, REST webhooks, WhatsApp, Telegram, Slack, Microsoft Teams, Mattermost, Discord, Instagram, LINE, SAP, Odoo, HubSpot, Freshdesk, Zendesk, and custom REST systems.

Chatfuel plans

  • TrialFree
  • Business$18 a month
  • Agency S$90 a month

NIVA plans

  • FreeFree
  • Basic$39 a month
  • Standard$119 a month
  • Free trialFree
  • Essential$39 a month
  • Premium$119 a month

Pick Chatfuel if…

You want what its maker publishes above — check its page for the details.

Pick NIVA if…

It suits businesses seeking website lead capture, multilingual chat, knowledge-grounded answers, integrations, and optional human handoff.

Charts they share