Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
VisitChatbase vs Voiceflow
What both publish
| Fact | Chatbase | Voiceflow |
|---|---|---|
| Deployment channels | multichannel | multichannel |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | Yes |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio. |
| Knowledge-base answers | Yes | Yes |
| Product | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. | Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. |
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Voiceflow plans
- StarterFree
- Agencies & PartnersFree
- Pro$120 a month
- Business$500 a month
- Pro$972 a year
- EnterprisePriced on request
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
Pick Voiceflow if…
Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.