Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
VisitChatbase vs Svyazio
What both publish
| Fact | Chatbase | Svyazio |
|---|---|---|
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Headquarters | San Francisco, California | Krasnodar, Russia |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | A bot can route a conversation to a department with collected answers, and agents can take over the conversation. |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | The site lists email over IMAP/SMTP, Telegram, VK, MAX, and Bitrix24 as integrations. |
| Product | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. | Svyazio combines website chat, Telegram, VK, MAX, and email in one workspace for customer conversations. |
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Svyazio plans
- Start—
- Business—
- Pro—
- СтартFree
- Бизнес$790 a month
- Про$1,590 a month
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
Pick Svyazio if…
You want what its maker publishes above — check its page for the details.