Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
VisitChatbase vs Smartly.ai
Smartly.ai
6.7#169 in chatbot buildersAndroidiOSWebAPI
VisitWhat both publish
| Fact | Chatbase | Smartly.ai |
|---|---|---|
| Deployment channels | multichannel | multichannel |
| Headquarters | San Francisco, California | Vexin-sur-Epte, France |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | Yes |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | The Agents page lists Salesforce, SAP, Microsoft Dynamics, REST APIs, webhooks, WhatsApp, Teams, Messenger, and Instagram among systems and channels. |
| Knowledge-base answers | Yes | Yes |
| Product | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. | Smartly.ai offers AI agents, workflow automation, document processing, fine-tuned models, and an AI contact center for businesses. |
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Smartly.ai plans
No prices published.
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
Pick Smartly.ai if…
You want what its maker publishes above — check its page for the details.