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Chatbase vs Respond.io

Chatbase

8.9#2 in chatbot buildersFrom $40 a month
Free planAndroidiOSWebAPI
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What both publish

FactChatbaseRespond.io
Free planYesNo
HeadquartersSan Francisco, CaliforniaKuala Lumpur, Malaysia
IntegrationsListed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com.Listed integrations include WhatsApp Business Platform, TikTok, Facebook Messenger, HubSpot, Salesforce, Google Calendar, Calendly, Zapier, and Google Sheets.
Paid from4079
ProductChatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice.Respond.io is a customer conversation platform for managing chats, calls, and campaigns across channels, with human teams and AI Agents working together.

Chatbase plans

  • FreeFree
  • Hobby$40 a month
  • Standard$150 a month
  • Pro$500 a month
  • EnterprisePriced on request

Respond.io plans

  • Starter$79 a month
  • Growth$159 a month
  • Advanced$279 a month
  • EnterprisePriced on request

Pick Chatbase if…

Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.

Pick Respond.io if…

Respond.io suits mid-market B2C businesses managing high volumes of customer conversations across channels. It may also suit teams that want AI Agents to handle enquiries and route conversations alongside human staff.

Charts they share