Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
VisitChatbase vs Rasa
What both publish
| Fact | Chatbase | Rasa |
|---|---|---|
| Company identity | The privacy policy identifies the legal entity as Chatbase Inc. at 2261 Market Street, San Francisco, California. | LinkedIn lists Rasa as a privately held software company founded in 2016, headquartered in San Francisco, with 51–200 employees. |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Headquarters | San Francisco, California | San Francisco, California, United States |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | Yes |
| Knowledge-base answers | Yes | Yes |
| Rating on Capterra | 4.3 out of 5 from 73 reviews | 4.7 out of 5 from 6 reviews |
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Rasa plans
- Free Developer EditionFree
- Rasa Pro—
- Business plan—
- EnterprisePriced on request
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
Pick Rasa if…
You want what its maker publishes above — check its page for the details.