Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
VisitChatbase vs NIVA
What both publish
| Fact | Chatbase | NIVA |
|---|---|---|
| Headquarters | San Francisco, California | Ahmedabad, Gujarat, India |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | NIVA can hand conversations to human agents through a shared real-time queue while preserving the full chat history. |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | NIVA lists Google Drive, Dropbox, Notion, Confluence, YouTube, SharePoint/OneDrive, REST webhooks, WhatsApp, Telegram, Slack, Microsoft Teams, Mattermost, Discord, Instagram, LINE, SAP, Odoo, HubSpot, Freshdesk, Zendesk, and custom REST systems. |
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
NIVA plans
- FreeFree
- Basic$39 a month
- Standard$119 a month
- Free trialFree
- Essential$39 a month
- Premium$119 a month
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
Pick NIVA if…
It suits businesses seeking website lead capture, multilingual chat, knowledge-grounded answers, integrations, and optional human handoff.