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Chatbase vs eGain Virtual Assistant

Chatbase

8.9#2 in chatbot buildersFrom $40 a month
Free planAndroidiOSWebAPI
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What both publish

FactChatbaseeGain Virtual Assistant
Deployment channelsmultichannelmultichannel
Free planYesNo
HeadquartersSan Francisco, CaliforniaSunnyvale, California, United States
Human handoffThe helpdesk supports escalation to humans while preserving the conversation transcript and context.Yes
Knowledge-base answersYesYes

Chatbase plans

  • FreeFree
  • Hobby$40 a month
  • Standard$150 a month
  • Pro$500 a month
  • EnterprisePriced on request

eGain Virtual Assistant plans

  • AI Agent—
  • Innovation in 30 Days guided pilotFree
  • eGain AI Agent$0.50, paid once
  • eGain AI Agent$25 a month

Pick Chatbase if…

Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.

Pick eGain Virtual Assistant if…

You want what its maker publishes above — check its page for the details.

Charts they share