Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
VisitChatbase vs CustomGPT.ai
CustomGPT.ai
6.6#9 in faq botsFrom $99 a monthWebAPI
VisitWhat both publish
| Fact | Chatbase | CustomGPT.ai |
|---|---|---|
| Data use | The product page says customer data is only accessible to the customer’s AI agent and is not used to train models. | The company says customer data is not used to train AI models and bots do not share data with one another. |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | No |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | Yes |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | Listed integrations include Google Drive, SharePoint, OneDrive, Dropbox, Confluence, Zendesk, WordPress, HubSpot, Notion, YouTube, Shopify, and Zapier. |
| Knowledge-base answers | Yes | Yes |
| Paid from | 40 | 89 |
| Product | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. | CustomGPT.ai is a no-code platform for building business AI agents that answer questions using an organization’s own content. |
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
CustomGPT.ai plans
- Standard$99 a month
- Premium$499 a month
- EnterprisePriced on request
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
Pick CustomGPT.ai if…
You want what its maker publishes above — check its page for the details.