Chat Data
7.6#53 in chatbot buildersFrom $15.83 a monthFree planWebAPISelf-hosted
VisitChat Data vs Voiceflow
What both publish
| Fact | Chat Data | Voiceflow |
|---|---|---|
| AI bot generation | Yes | Yes |
| Channels | Chat Data supports website chat, WhatsApp, Slack, Messenger, Instagram, Telegram, Discord and LINE with live handoff to human agents. | Agents can be deployed through web chat, mobile interfaces, telephony, SMS and custom interfaces using the Conversations API. |
| Deployment channels | multichannel | multichannel |
| Human handoff | Yes | Yes |
| Knowledge-base answers | Yes | Yes |
| Product | Chat Data is an AI agent platform for customer-support chatbots and live chat on websites, built from documents or site content and deployable through a chat widget or API. | Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. |
| Security certifications | Chat Data states that it is SOC 2 Type I and Type II certified and GDPR compliant. | Voiceflow states that it is SOC 2 Type II audited, ISO/IEC 27001:2022 certified, GDPR compliant and HIPAA compliant. |
Chat Data plans
- FreeFree
- Entry$15.83 a month
- Standard$82.50 a month
- Professional$332.50 a month
- EnterprisePriced on request
Voiceflow plans
- StarterFree
- Agencies & PartnersFree
- Pro$120 a month
- Business$500 a month
- Pro$972 a year
- EnterprisePriced on request
Pick Chat Data if…
It suits professional teams that want AI customer-support agents using their own documents or site content, with multiple messaging channels and human handoff. The Free plan may suit users with modest monthly message needs.
Pick Voiceflow if…
Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.