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CharityTracker vs Salesforce Nonprofit Cloud

What both publish

FactCharityTrackerSalesforce Nonprofit Cloud
Company legal nameLinkedIn identifies the maker as Simon Solutions Inc., a privately held IT-services company.The company changed its legal name from salesforce.com, inc. to Salesforce, Inc. effective April 4, 2022.
DocumentationSimon Solutions publishes Basic, Plus and HMIS user guides through its help center.Salesforce publishes a dedicated Nonprofit Cloud Developer Guide and extensive Help, release-note and API documentation.
FoundedSimon Solutions and CharityTracker were founded in 2006 during Hurricane Katrina relief work in Florence, Alabama.1999
HeadquartersFlorence, Alabama, United StatesSan Francisco, California, United States
IntegrationsThe Pro plan lists an API, and the software page describes barcode integration for client IDs and assistance.Salesforce exposes nonprofit integrations through AppExchange partners and MuleSoft Composer or partner-built applications.
PurposeCharityTracker is case management software that centralizes client documents and helps organizations track services, outcomes, and reporting.Nonprofit Cloud is a unified platform for nonprofits that brings funding, program delivery, and impact measurement together.
Rating on G24.6 out of 5 from 337 reviews4.1 out of 5 from 87 reviews.
Rating on TrustRadius4.6 out of 10 from 3 reviews8.4 out of 10 from 76 reviews and ratings.

CharityTracker plans

  • Basic$20 a month
  • Plus$40 a month
  • Pro$60 a month
  • Basic$216 a year
  • Plus$432 a year
  • Pro$648 a year

Salesforce Nonprofit Cloud plans

  • Power of Us Program licensesFree
  • Nonprofit Cloud Sales & Service Core$70 a month
  • Nonprofit Cloud Sales & Service Advanced$125 a month
  • Nonprofit Cloud Sales Max$285 a month
  • Nonprofit Cloud Service Max$285 a month

Pick CharityTracker if…

CharityTracker suits community-serving organizations such as nonprofits, churches, healthcare providers, and human services teams coordinating client support. Its shared agency network may suit groups that exchange referrals and service information.

Pick Salesforce Nonprofit Cloud if…

It is designed for nonprofits, charities, social housing associations and social businesses managing fundraising, volunteers, programs or grants. It suits organizations seeking those functions in a web-based platform.

Charts they share