CharityTracker
7.8#10 in case management softwareFrom $216 a yearWebAPI
Visit| Fact | CharityTracker | Salesforce Nonprofit Cloud |
|---|---|---|
| Company legal name | LinkedIn identifies the maker as Simon Solutions Inc., a privately held IT-services company. | The company changed its legal name from salesforce.com, inc. to Salesforce, Inc. effective April 4, 2022. |
| Documentation | Simon Solutions publishes Basic, Plus and HMIS user guides through its help center. | Salesforce publishes a dedicated Nonprofit Cloud Developer Guide and extensive Help, release-note and API documentation. |
| Founded | Simon Solutions and CharityTracker were founded in 2006 during Hurricane Katrina relief work in Florence, Alabama. | 1999 |
| Headquarters | Florence, Alabama, United States | San Francisco, California, United States |
| Integrations | The Pro plan lists an API, and the software page describes barcode integration for client IDs and assistance. | Salesforce exposes nonprofit integrations through AppExchange partners and MuleSoft Composer or partner-built applications. |
| Purpose | CharityTracker is case management software that centralizes client documents and helps organizations track services, outcomes, and reporting. | Nonprofit Cloud is a unified platform for nonprofits that brings funding, program delivery, and impact measurement together. |
| Rating on G2 | 4.6 out of 5 from 337 reviews | 4.1 out of 5 from 87 reviews. |
| Rating on TrustRadius | 4.6 out of 10 from 3 reviews | 8.4 out of 10 from 76 reviews and ratings. |
CharityTracker suits community-serving organizations such as nonprofits, churches, healthcare providers, and human services teams coordinating client support. Its shared agency network may suit groups that exchange referrals and service information.
It is designed for nonprofits, charities, social housing associations and social businesses managing fundraising, volunteers, programs or grants. It suits organizations seeking those functions in a web-based platform.