CharityTracker
7.8#10 in case management softwareFrom $216 a yearWebAPI
VisitCharityTracker vs DFIR-IRIS
What both publish
| Fact | CharityTracker | DFIR-IRIS |
|---|---|---|
| Deployment | TrustRadius lists CharityTracker as SaaS with mobile-web access, global availability and English language support. | The documentation recommends Docker and Docker Compose; it says Linux and macOS are officially supported and Windows may need Dockerfile changes for file storage paths. |
| Documentation | Simon Solutions publishes Basic, Plus and HMIS user guides through its help center. | The documentation covers operations, modules, reports, upgrades, API reference, Python client and development topics. |
| Founded | Simon Solutions and CharityTracker were founded in 2006 during Hurricane Katrina relief work in Florence, Alabama. | 2019 |
| Free plan | No | Yes |
| Integrations | The Pro plan lists an API, and the software page describes barcode integration for client IDs and assistance. | First-party modules include IrisVT for VirusTotal, IrisMISP for MISP, IrisCheck for validations and IrisWebHooks for URL destinations. |
| Licence | The reviewed official and directory pages describe a paid SaaS service but do not state an open-source licence. | The project is open source under the LGPL-3.0 licence. |
| Purpose | CharityTracker is case management software that centralizes client documents and helps organizations track services, outcomes, and reporting. | DFIR-IRIS is an open-source incident response platform for running investigations collaboratively in one workspace. |
| Reporting | Its reporting and assessment tools help organizations track client progress and report results to funders. | Jinja templates can generate configurable executive, technical or court reports in PDF or DOCX. |
CharityTracker plans
- Basic$20 a month
- Plus$40 a month
- Pro$60 a month
- Basic$216 a year
- Plus$432 a year
- Pro$648 a year
DFIR-IRIS plans
- Free and open-sourceFree
- Open-source self-hostedFree
Pick CharityTracker if…
CharityTracker suits community-serving organizations such as nonprofits, churches, healthcare providers, and human services teams coordinating client support. Its shared agency network may suit groups that exchange referrals and service information.
Pick DFIR-IRIS if…
DFIR-IRIS suits incident response teams that need shared case records, alert triage, evidence controls, and investigation reporting. Organizations should be able to deploy it in a restricted environment.