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Chargeflow vs FIS CBK

Chargeflow logo

Chargeflow

7.3#1 in chargeback management software$0.10, paid once
Free planWebAPI
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FIS CBK

5.2#24 in chargeback management software
WebAPISelf-hosted
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What both publish

FactChargeflowFIS CBK
AudienceChargeflow describes its intended customers as eCommerce merchants, SaaS companies, enterprise companies, and airline businesses.FIS describes CBK as a solution for institutions managing disputes, and its brochure says it is for organizations managing chargebacks through payment schemes.
AutomationAutomation gathers dispute data, builds evidence, and submits chargeback responses end to end.The solution uses robotic process automation to reduce repetitive dispute management tasks and support smarter decisioning.
Headquarters251 Little Falls Dr, Wilmington, DE 19808, United StatesJacksonville, Florida, United States
IntegrationsThe documented catalog includes Stripe, Shopify Payments, PayPal, Braintree, Adyen, Checkout.com, WooPayments, Klarna, Affirm, Afterpay, Recharge, Chargebee, Recurly, Gmail, Gorgias, Zendesk and Zapier.FIS says CBK integrates with existing solutions and third parties such as Visa Claim Resolution and Mastercom.

Chargeflow plans

  • InsightsFree
  • Prevent$0.10, paid once
  • Prevent$0.40, paid once
  • Automation$25, paid once
  • Alerts$29, paid once
  • ConnectPriced on request

FIS CBK plans

  • FIS CBKPriced on request

Pick Chargeflow if…

Chargeflow suits eCommerce, SaaS, enterprise, and airline businesses managing disputes or seeking chargeback prevention and analytics. Its free Insights plan may suit teams that need processor-level chargeback reporting.

Pick FIS CBK if…

FIS CBK is intended for institutions and other organizations managing payment disputes or chargebacks across payment schemes. It may suit organizations seeking centralized claims tracking and automation.

Charts they share