
Cerb
8.3#9 in help desk softwareFrom $40 a monthFree planWebAPILinuxSelf-hosted
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| Fact | Cerb | Zoho TeamInbox |
|---|---|---|
| Founded | 2001 | 1996 |
| Integrations | Connected services support OAuth, API keys, bearer tokens, HTTP Basic, AWS credentials, OpenID Connect, SAML, webhooks, portals and plugins. | Listed integrations include Zapier, Zoho CRM, n8n, Make, and Microsoft Power Automate. |
You want what its maker publishes above — check its page for the details.
Zoho TeamInbox suits teams that distribute incoming messages among members, particularly teams managing high email volumes. It also fits teams that want internal discussions, shared drafts, and thread assignment alongside their message channels.