Centrical
5.5#22 in customer service gamification softwareWebAPI
VisitCentrical vs Freshdesk
What both publish
| Fact | Centrical | Freshdesk |
|---|---|---|
| Founded | 2013 | 2010 |
| Headquarters | New York City, New York, United States; offices in Tel Aviv, Israel and London, UK | San Mateo, California, United States |
Centrical plans
- Centrical licensePriced on request
Freshdesk plans
- Free programFree
- Growth$19 a month
- Pro$55 a month
- Enterprise$89 a month
Pick Centrical if…
Centrical is aimed at contact center, sales, learning and development, and frontline teams. Its features may suit organizations looking to connect performance data with coaching, learning, and practice.
Pick Freshdesk if…
Freshdesk suits support teams that need a shared place to handle customer conversations across multiple channels. It may also fit teams that need multilingual support, automation, and controls over agent access.