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Cendyn CRM vs GraceSoft Hospitality CRM

What both publish

FactCendyn CRMGraceSoft Hospitality CRM
IntegrationsCendyn's CRM page describes data connections to PMS, booking engines, loyalty programs, and ancillary systems; its partner page lists partner categories including distribution, revenue management, and reputation management.GraceSoft's pricing page names Expedia, Booking.com, Airbnb, Vrbo, Google Analytics, PriceLabs, QuickBooks, and WhatsApp among its integrations or add-on modules.
LoyaltyCendyn CRM has a native integration with Cendyn Loyalty using the same guest profile.The CRM supports loyalty memberships, points, reward redemption, discounts, promotional benefits, and membership tiers.
PurposeCendyn CRM is a hospitality-focused CRM that unifies guest data and supports marketing, revenue, and sales teams.GraceSoft Hospitality CRM centralizes guest profiles, loyalty programs, marketing campaigns, guest communications, feedback collection, and engagement activities.

Cendyn CRM plans

No prices published.

GraceSoft Hospitality CRM plans

  • LiteFree
  • AdvancedPriced on request
  • BasicPriced on request
  • GraceSoft CRMPriced on request
  • PlatinumPriced on request
  • PremiumPriced on request

Pick Cendyn CRM if…

Cendyn CRM suits hotel groups and independent properties looking to unify guest records and coordinate marketing. Its multi-property controls may be relevant to brands balancing portfolio-level oversight with property flexibility.

Pick GraceSoft Hospitality CRM if…

GraceSoft Hospitality CRM suits hotels, resorts, vacation rentals, inns, and other listed accommodation businesses, including multi-property groups. It is especially relevant to teams managing guest engagement, loyalty, and marketing alongside reservations.

Charts they share