CDK CRM
7.2#8 in automotive crm softwareFrom $28 a monthAndroidiOSWebAPI
VisitCDK CRM vs DealersCloud CRM
DealersCloud CRM
7.5#1 in dealer management systems softwareFrom $495 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | CDK CRM | DealersCloud CRM |
|---|---|---|
| Headquarters | Austin, Texas, United States | Fairfax, Virginia, United States |
| Integrations | CDK CRM APIs are built for the Fortellis Automotive Commerce Exchange and support retrieval, historical access, record creation or editing, and real-time updates. | Published connections include RouteOne, Dealertrack, CUDL, CARFAX, TrueCar, CarGurus, Autotrader, Cars.com, Edmunds, Facebook, Google, vAuto and J.D. Power. |
| Rating on Apple App Store | 2.2 out of 5 from 306 ratings | 3.7 out of 5 from 3 ratings |
| Rating on Capterra | 4.1 out of 5 from 212 reviews | 5.0 out of 5 from 1 review |
| Rating on G2 | 4.4 out of 5 from 77 reviews | 4.5 out of 5 from 1 review |
CDK CRM plans
- Extract-only base$28 a month
- Customer Writeback$65 a month
- Front Office additional application$100 a month
- Front Office package$285 a month
- CDK CRMPriced on request
DealersCloud CRM plans
- Basic (Capterra listing)$495 a month
- Core platform—
- DealersAI Premium Add-onPriced on request
- The Core Platform—
Pick CDK CRM if…
CDK CRM is presented for auto dealerships and their Sales and Service teams handling customer leads and follow-up. Its communication, marketing, reporting, and integration tools address dealership workflows.
Pick DealersCloud CRM if…
It suits independent dealerships that want to manage lead intake and follow-up alongside broader dealership operations. Its stated customer range includes single-lot businesses, multi-rooftop groups and Buy Here Pay Here operations.