CCsuite
6.0#11 in customer service workforce management softwareAndroidiOS
VisitCCsuite vs Nextiva
What both publish
| Fact | CCsuite | Nextiva |
|---|---|---|
| Headquarters | CCmath lists its headquarters at Rembrandtweg 665, 1181 GV Amstelveen, The Netherlands. | Scottsdale, Arizona, United States |
| Integrations | CCmath says its API connector can connect to systems that export data through flat files, APIs, or direct handoffs, and names Avaya, Genesys, Obi4Wan, Zendesk, and Salesforce as examples. | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. |
CCsuite plans
No prices published.
Nextiva plans
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
Pick CCsuite if…
CCsuite suits contact centers seeking forecasting, skills-based scheduling, adherence tracking, and agent self-service in one workforce management solution. The described customer base includes mid- to large-sized centers across several industries.
Pick Nextiva if…
Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.