Casework
7.3#4 in public sector crm softwareFrom £19 a monthFree planWebAPI
Visit| Fact | Casework | Nagrik Political Suite |
|---|---|---|
| Communications | The product includes automated newsletters, email notifications, and SMS notifications on the Pro plan and above. | The site describes bulk SMS and WhatsApp outreach, and lists SMS, email and push alerts for event communications. |
| Headquarters | Launceston, Cornwall, United Kingdom | Pune, India |
| Maker | The contact page says enquiries are handled by the platform team at Rolosoft Limited. | The site identifies Nyati Technologies Private Limited, based in Pune, as the maker of Nagrik Political Suite. |
| Purpose | Casework is a casework management platform for local councils that helps councillors track and resolve constituent issues and lets residents see work being done on their behalf. | Nagrik describes itself as a digital platform for political offices, covering constituency operations between and during elections. |
Casework is designed for councillors, caseworkers, and councils, including parish, district, and county councils. It suits teams that want residents to submit issues and follow case progress.
It suits political offices that need to coordinate constituent records, grievances, projects, surveys, and outreach. Offices seeking self-hosting can consider the Enterprise plan.