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Casework vs GovFlow

Casework

7.3#4 in public sector crm softwareFrom £19 a month
Free planWebAPI
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GovFlow

5.6#17 in public sector crm software
WebAPISelf-hosted
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What both publish

FactCaseworkGovFlow
PurposeCasework is a casework management platform for local councils that helps councillors track and resolve constituent issues and lets residents see work being done on their behalf.GovFlow is an open source request management system for local governments that handles 311 requests, help desk requests, and public questions and answers.

Casework plans

  • FreeFree
  • Group£19 a month
  • Pro£19 a month
  • Council£99 a month

GovFlow plans

No prices published.

Pick Casework if…

Casework is designed for councillors, caseworkers, and councils, including parish, district, and county councils. It suits teams that want residents to submit issues and follow case progress.

Pick GovFlow if…

GovFlow is aimed at local governments managing service requests and public questions, as well as GovTech developers and service providers. It may suit teams able to configure a database, object storage and messaging provider accounts.

Charts they share