Casework
7.3#4 in public sector crm softwareFrom £19 a monthFree planWebAPI
VisitCasework vs gov360
What both publish
| Fact | Casework | gov360 |
|---|---|---|
| Case management | Users can log, categorise and track constituent cases through resolution with audit trails. | Case management supports tracking from intake to resolution, with automated task routing, deadlines, and alerts. |
| Purpose | Casework is a casework management platform for local councils that helps councillors track and resolve constituent issues and lets residents see work being done on their behalf. | gov360 is a finance, accounting, services, and operations solution purpose-built for the public sector. |
| Reporting | The product offers monthly impact reports with resolution statistics and category breakdowns, plus analytics dashboards on paid plans. | The page describes real-time reporting on service trends, response times, and performance. |
Casework plans
- FreeFree
- Group£19 a month
- Pro£19 a month
- Council£99 a month
gov360 plans
No prices published.
Pick Casework if…
Casework is designed for councillors, caseworkers, and councils, including parish, district, and county councils. It suits teams that want residents to submit issues and follow case progress.
Pick gov360 if…
It is designed for government and public-sector organizations needing connected financial, service, case, loan, procurement, and contract operations. Organizations can deploy modules as needed in the Microsoft cloud.