Casework
7.3#4 in public sector crm softwareFrom £19 a monthFree planWebAPI
VisitCasework vs ContactWise CRM Constituent Edition
ContactWise CRM Constituent Edition
6.4#9 in public sector crm softwareiOSWebAPILinux
VisitWhat both publish
| Fact | Casework | ContactWise CRM Constituent Edition |
|---|---|---|
| Headquarters | Launceston, Cornwall, United Kingdom | GroupLink says its U.S. headquarters is in Centerville, a suburb of Salt Lake City, Utah. |
| Integrations | Pro and higher plans include webhook integrations and API access; council accounts also list Microsoft Entra ID single sign-on. | The product integrates with GroupWise and Outlook/Exchange calendars and email, and can connect to third-party applications through Enterprise Web Services. |
| Purpose | Casework is a casework management platform for local councils that helps councillors track and resolve constituent issues and lets residents see work being done on their behalf. | The Constituent Edition is a Know Your Constituent focused CRM designed for state legislatures and state and local government organizations. |
| Reporting | The product offers monthly impact reports with resolution statistics and category breakdowns, plus analytics dashboards on paid plans. | Users can create customizable reports, including graphical reports compatible with Crystal Reports. |
Casework plans
- FreeFree
- Group£19 a month
- Pro£19 a month
- Council£99 a month
ContactWise CRM Constituent Edition plans
No prices published.
Pick Casework if…
Casework is designed for councillors, caseworkers, and councils, including parish, district, and county councils. It suits teams that want residents to submit issues and follow case progress.
Pick ContactWise CRM Constituent Edition if…
This edition suits state legislative offices and state or local government teams managing constituent records, inquiries, legislation, and outreach. Its access controls may be relevant to organizations assigning different user rights.