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CaseMate vs Parthenon

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CaseMate

6.3#10 in public sector crm softwareFrom £11.25 a month
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Parthenon

7.6#2 in public sector crm softwareFrom $19 a month
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What both publish

FactCaseMateParthenon
SecurityThe privacy policy states that data is encrypted at rest and in transit using TLS 1.3, with per-tenant database isolation, access controls, and regular security audits and penetration testing.Parthenon says it is SOC 2 Type 2 certified and directs customers to its trust center.
SupportCaseMate says it provides onboarding training and ongoing support, and typically responds to contact enquiries within 24 hours.The knowledge base covers inbox, outreach, audiences, account settings, Outlook add-in and Stripe billing topics.

CaseMate plans

  • Quiet£11.25 a month
  • Active£18.75 a month
  • Campaigner£22.50 a month
  • Hero£37.50 a month

Parthenon plans

  • Reach 1k$19 a month
  • Reach 2.5k$45 a month
  • Reach 5k$99 a month
  • Reach 10k$135 a month
  • Reach 15k$219 a month
  • Reach 20k$285 a month

Pick CaseMate if…

CaseMate is aimed at UK councillors handling constituent casework, election activity, and communications. Its website builder and task tools may also suit councillors managing public-facing information and daily follow-ups.

Pick Parthenon if…

Parthenon is aimed at elected officials and public bodies handling constituent records, casework, and outreach. Its listed customer groups include councils, commissions, school boards, legislatures, and Congress.

Charts they share