
Case IQ
5.8#8 in grievance management softwareWebAPI
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| Fact | Case IQ | Toby |
|---|---|---|
| Headquarters | Ottawa, Ontario, Canada | Sheridan, Wyoming, United States |
| Integrations | Case IQ describes integrations for HRIS, CRM and ERP systems, identity providers and ticketing systems, plus an open API, SFTP and bulk data uploads. | The pricing page lists Slack, Microsoft Teams, Google Workspace, BambooHR, Rippling, Workday, Gusto, Greenhouse, Lever, Ashby, and DocuSign among its 11 integrations. |
| Support | Case IQ says staff are available 24/7 for customer support and technical assistance. | Support response targets range from two business days on Startup to one hour on Enterprise; Team includes priority support with a four-hour response target. |
| Workflow automation | Yes | Yes |
Case IQ suits ethics, compliance, HR, security, fraud, and investigations teams, including mid-sized to global enterprises. Organizations needing centralized investigative records, configurable intake, and automated workflows may find its capabilities relevant.
Toby suits People and HR teams establishing or managing Employee Relations processes. Its plans address small functions through larger organizations with regulated data or audit obligations.