Captivated
5.7#26 in business texting softwareiOSWebAPIExtension
VisitCaptivated vs Textmagic
What both publish
| Fact | Captivated | Textmagic |
|---|---|---|
| API | Captivated says API access is available on Pro plans for connecting other applications and starting two-way conversations. | A REST API lets developers send and manage SMS and email, work with contacts, perform lookups, and access other Textmagic functions. |
| Automation | Workflows can automate appointment communications, follow-ups, and other customer messaging cadences. | Automation flows support follow-ups, drip campaigns, and customer journeys across SMS and email. |
| Founded | 2014 | 2001 |
| Headquarters | Indianapolis, Indiana, United States | Tallinn, Estonia |
| Integrations | Listed integrations include HubSpot, Chrome, Google Calendar, Outlook, Stripe, Square, Zapier, Jotform, Zoom, Shopify, WorkWave, and web-based CRMs. | Zapier connects Textmagic with more than 7,000 applications, including Shopify, HubSpot, Google Sheets, Salesforce, Calendly, Typeform, and WooCommerce. |
| Product | Captivated describes its product as a conversation management platform that uses two-way business texting to unite teams and manage customer communication. | Textmagic is a business messaging platform for SMS and email campaigns, automated notifications, and two-way conversations. |
Captivated plans
- Choice—
- Engage—
- Pro—
- Starter—
Textmagic plans
- Essential$0.05 a month
- Essential (pay-as-you-go)Free
- Inbound SMSFree
- Email campaignsFree
- Outbound SMS via CPaaS$0.01, paid once
- Outbound SMS$0.05, paid once
Pick Captivated if…
Captivated suits businesses that need teams to manage customer texts together and automate follow-ups or appointment communications. The product highlights healthcare, automotive, home services, lawn care, golf, and restaurant use.
Pick Textmagic if…
Textmagic suits businesses managing recurring, permission-based customer or staff communications. It is useful when teams need shared conversation visibility, automated messaging, SMS and email APIs, or mobile contact management.