Captivated
5.7#26 in business texting softwareiOSWebAPIExtension
VisitCaptivated vs Nextiva
What both publish
| Fact | Captivated | Nextiva |
|---|---|---|
| Headquarters | Indianapolis, Indiana, United States | Scottsdale, Arizona, United States |
| Integrations | Listed integrations include HubSpot, Chrome, Google Calendar, Outlook, Stripe, Square, Zapier, Jotform, Zoom, Shopify, WorkWave, and web-based CRMs. | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. |
| Intended users | Captivated presents the product for businesses of different sizes and highlights use in healthcare, automotive, home services, lawn care, golf, and restaurants. | Nextiva describes the cloud phone system as suitable for small companies and says it can scale to advanced unified communications as needs grow. |
| Product | Captivated describes its product as a conversation management platform that uses two-way business texting to unite teams and manage customer communication. | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. |
Captivated plans
- Choice—
- Engage—
- Pro—
- Starter—
Nextiva plans
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
Pick Captivated if…
Captivated suits businesses that need teams to manage customer texts together and automate follow-ups or appointment communications. The product highlights healthcare, automotive, home services, lawn care, golf, and restaurant use.
Pick Nextiva if…
Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.