Capstone Outreach
6.8#12 in sales follow-up softwareFrom $9 a monthAndroidiOSWeb
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| Fact | Capstone Outreach | Claap |
|---|---|---|
| AI agents | Claude, ChatGPT, Cursor, OpenClaw, and other MCP clients can connect; agents can propose follow-ups, but a signed-in person must approve them to send. | Claap says its MCP connector can be used from Claude or ChatGPT, and agents can connect through Zapier, Make, n8n or webhooks. |
| Product | Capstone Outreach is a personal CRM that tracks contacts and conversations, reminds users to check in, and drafts messages in their voice for approval. | Claap captures calls, meetings and emails, then turns conversations into CRM fields, call scores and deal forecasts. |
| Security | The privacy policy says API calls and page loads use TLS, sensitive secrets are encrypted at rest, passwords are hashed, and card images are stored in a private S3 bucket with signed-URL access. | Claap says recordings are EU-hosted, a data-processing agreement is available, and the service has a SOC 2 Type II report. |
| Support | Capstone says a real person reads support messages and usually replies within one business day. | Basic includes standard email and chat support; Pro and Business include priority email and chat support; Enterprise includes a dedicated account manager. |
It is aimed at fundraisers, recruiters, business development and partnerships professionals, advisors, consultants, and founders raising money. It suits users who manage relationship follow-ups across email, messaging, meetings, and calendars.
Claap suits teams that record calls and want AI summaries, follow-up emails or CRM logging. Higher tiers add coaching, forecasting and account insights.