Canny
7.6#6 in customer feedback softwareFrom $79 a monthFree planWebAPIExtension
VisitCanny vs Featurebase
Featurebase
8.1#1 in customer feedback softwareFrom $29 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Canny | Featurebase |
|---|---|---|
| Changelog | Canny provides an embeddable product changelog, scheduled releases, Markdown formatting, labels, hosted history, and subscriber email notifications on Pro. | Customers can publish branded public changelog pages, email subscribers and embed changelog widgets in their product. |
| Integrations | Listed integrations include Intercom, Zendesk, Asana, ClickUp, Discord, Segment, Slack, HubSpot, Jira, Linear, Microsoft Teams, OIDC, Okta, OneLogin, Salesforce, Google Analytics, and Zapier. | Official integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot. |
| Plan limits | The Free plan includes 25 tracked users, Pro starts at 100+ tracked users, and Business starts at 5,000+ tracked users. | The Free plan includes one seat and does not support AI; the Professional plan includes 20 free Lite seats and Enterprise includes 50. |
| Praise: usability and support | G2 reviewers repeatedly praise ease of use, feedback management, integrations, and responsive customer support. | G2 reviewers repeatedly praise the straightforward interface, easy setup, responsive support and broad all-in-one feature set. |
| Rating on G2 | 4.5 out of 5 from 108 reviews. | 4.7 out of 5 from 52 reviews. |
| Rating on Trustpilot | 2.4 out of 5 from 7 reviews. | 3.8 out of 5 from 2 reviews. |
Canny plans
- FreeFree
- Pro$79 a month
- Pro$99 a month
- BusinessPriced on request
Featurebase plans
- FreeFree
- Growth$29 a month
- Professional$59 a month
- Enterprise$99 a month
Pick Canny if…
You want what its maker publishes above — check its page for the details.
Pick Featurebase if…
Featurebase suits teams that want customer conversations, product feedback, and announcements in one platform. Its plan descriptions position Growth for fast-growing startups, Professional for scaling and multi-team organizations, and Enterprise for large organizations.