Candu
7.5#2 in user onboarding softwareFrom $199 a monthFree planWebAPIExtension
VisitCandu vs UserGuiding
UserGuiding
6.4#15 in digital adoption platformsFrom $174 a monthWebAPIExtension
VisitWhat both publish
| Fact | Candu | UserGuiding |
|---|---|---|
| Integrations | Documented integrations include Segment, PostHog, Databricks, RudderStack, Amplitude, HubSpot, Heap, Salesforce, Census, Appcues, Intercom, Pendo and WalkMe. | Listed integrations include Amplitude, Salesforce, Intercom, Mixpanel, Segment, Slack, Google Analytics, Google Tag Manager, Woopra, and HubSpot. |
| Privacy | Candu says customer data is stored in AWS eu-west-1 by default, it does not require or actively collect PII, and data is deleted within 30 days after contract termination. | UserGuiding states it is GDPR compliant and links to its privacy policy for details on data collection and GDPR requests. |
| Purpose | Candu creates in-product onboarding, upgrade prompts and announcements that match a product’s design. | UserGuiding is a no-code platform for creating in-app onboarding and product adoption experiences on websites. |
| Security | Candu states that it uses TLS 1.3 in transit and AES-256 encryption at rest, and that it has a SOC 2 Type II audit covering December 2023 through November 2024. | UserGuiding states it is SOC 2 Type 1 certified for security, confidentiality, and availability. |
Candu plans
- FreeFree
- Starter$199 a month
- Growth$799 a month
- EnterprisePriced on request
UserGuiding plans
- Starter$174 a month
- Growth$349 a month
- EnterprisePriced on request
Pick Candu if…
Candu suits growth product managers, designers, and developers responsible for onboarding, adoption, and product-led growth. It fits teams that need customizable in-product guidance, segmentation, analytics, and publishing controls on web products.
Pick UserGuiding if…
UserGuiding fits product, marketing, sales, customer-success, support, and growth teams building web-based onboarding. It is intended for organizations that can work within browser-based delivery rather than native mobile apps.