
Candu
7.5#2 in user onboarding softwareFrom $199 a monthFree planWebAPIExtension
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| Fact | Candu | Told |
|---|---|---|
| Analytics | Candu offers user and content analytics, engagement measurement and A/B testing capabilities. | The platform tracks responses, NPS scores, and completion rates, with data export. |
| Integrations | Documented integrations include Segment, PostHog, Databricks, RudderStack, Amplitude, HubSpot, Heap, Salesforce, Census, Appcues, Intercom, Pendo and WalkMe. | Documented integrations include webhooks, Make, Zapier, and Segment. |
| Purpose | Candu creates in-product onboarding, upgrade prompts and announcements that match a product’s design. | Told collects user feedback through in-app, email, and shareable-link surveys and offers interactive product tours. |
| Security | Candu states that it uses TLS 1.3 in transit and AES-256 encryption at rest, and that it has a SOC 2 Type II audit covering December 2023 through November 2024. | The maker lists EU hosting, GDPR compliance, SAML-based SSO, multi-layer encryption, user permissions, and SOC 2 Type II as in progress. |
Candu suits growth product managers, designers, and developers responsible for onboarding, adoption, and product-led growth. It fits teams that need customizable in-product guidance, segmentation, analytics, and publishing controls on web products.
Told suits teams collecting user feedback and measuring NPS, CSAT, and survey completion. Its listed plans address individuals, small companies, scaling research organizations, and high-traffic organizations.