Candu
7.5#2 in user onboarding softwareFrom $199 a monthFree planWebAPIExtension
VisitCandu vs Hopscotch
What both publish
| Fact | Candu | Hopscotch |
|---|---|---|
| Audience | Candu describes its intended users as growth product managers, designers and developers working on onboarding, product adoption and product-led growth. | The about page says the team is building a product onboarding solution for SaaS businesses. |
| Data handling | Candu says PII is not required, customer data can be exported as JSON within 30 days, and deletion requests are completed within 30 days. | Hopscotch says customers control which user attributes are sent, and that it does not sell customer or user data to third parties. |
| Headquarters | Walnut, California, United States | Oceanside, California, United States |
| Implementation | Launching experiences requires adding Candu’s JavaScript snippet to the product header. | To make experiences live in an application, the installation guide says to add the Hopscotch script to the web app's HTML template before the closing body tag. |
| Integrations | Documented integrations include Segment, PostHog, Databricks, RudderStack, Amplitude, HubSpot, Heap, Salesforce, Census, Appcues, Intercom, Pendo and WalkMe. | The Growth plan lists integrations with GA4, Mixpanel, Heap, Segment, and Zapier. |
| Security | Candu states that it uses TLS 1.3 in transit and AES-256 encryption at rest, and that it has a SOC 2 Type II audit covering December 2023 through November 2024. | Hopscotch says it follows GDPR requirements and implements SOC 2-aligned controls; it describes TLS 1.2+ encryption in transit and encryption at rest. |
Candu plans
- FreeFree
- Starter$199 a month
- Growth$799 a month
- EnterprisePriced on request
Hopscotch plans
- Starter$99 a month
- Growth$249 a month
- BusinessPriced on request
Pick Candu if…
Candu suits growth product managers, designers, and developers responsible for onboarding, adoption, and product-led growth. It fits teams that need customizable in-product guidance, segmentation, analytics, and publishing controls on web products.
Pick Hopscotch if…
It suits SaaS teams building onboarding and adoption experiences in web products. Starter and Growth fit teams with stated monthly-user limits, while Business targets custom requirements.