Candu
7.5#2 in user onboarding softwareFrom $199 a monthFree planWebAPIExtension
VisitCandu vs HelpHero
What both publish
| Fact | Candu | HelpHero |
|---|---|---|
| Analytics | Candu offers user and content analytics, engagement measurement and A/B testing capabilities. | Its analytics track tour interaction and step completion, and the pricing page lists drill-down analysis and A/B testing. |
| Installation | All features require a JavaScript snippet in the site head, after which teams publish content through Candu without redeploying their application. | HelpHero installs on a website through a JavaScript snippet that can be added directly or through Google Tag Manager or WordPress. |
| Security | Candu states that it uses TLS 1.3 in transit and AES-256 encryption at rest, and that it has a SOC 2 Type II audit covering December 2023 through November 2024. | HelpHero says data is encrypted in transit using TLS and encrypted at rest and during data-centre transfers. |
Candu plans
- FreeFree
- Starter$199 a month
- Growth$799 a month
- EnterprisePriced on request
HelpHero plans
- Up to 1,000 MAU$55 a month
- Up to 2,500 MAU$115 a month
- Up to 5,000 MAU$179 a month
- Up to 10,000 MAU$249 a month
- Up to 20,000 MAU$299 a month
- Up to 1,000 MAU$550 a year
Pick Candu if…
Candu suits growth product managers, designers, and developers responsible for onboarding, adoption, and product-led growth. It fits teams that need customizable in-product guidance, segmentation, analytics, and publishing controls on web products.
Pick HelpHero if…
HelpHero suits SaaS teams that want to guide users through web-based products with tours, checklists, and contextual prompts. It is not suited to native mobile apps.