
Callu
6.3#25 in it incident management softwareFree planFree planWebAPISelf-hosted
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| Fact | Callu | GLPI |
|---|---|---|
| Integrations | Inbound alerts support Prometheus, Grafana, generic JSON and webhooks; organization notification channels include Slack, Teams and webhooks. | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. |
Callu is aimed at self-hosting, regulated, air-gapped and sovereignty-conscious teams that want to operate incident and on-call tooling on their own infrastructure. It requires Docker and Docker Compose for the stated quick start.
GLPI suits organizations that need ticket handling, IT asset records, and service workflows. Cloud and on-premise options address different deployment needs, including teams with specific security or customization requirements and IT staff.