CallMerlin
7.0#9 in sales follow-up softwareFrom €55 a monthAndroidiOSWebmacOS
VisitCallMerlin vs Claap
What both publish
| Fact | CallMerlin | Claap |
|---|---|---|
| AI data use | The privacy policy says customer data is not used to train AI models and that conversation messages, audio/transcripts and files may be sent to xAI for inference. | Claap states that customer calls are not used to train its AI models or third-party models. |
| Integrations | The integrations page lists 96 native deep integrations and says 900+ are available through managed connectors. | Listed integrations include Google Meet, Zoom, Teams, Google and Outlook calendars, Slack, Notion, HubSpot, Salesforce, Attio, Pipedrive, Aircall, Linear, Jira, GitHub, ClickUp, Confluence, Trello, Asana, Zapier, Make, n8n and webhooks. |
| Product | CallMerlin describes itself as an AI Chief of Staff that connects to business systems and can be used through phone, chat, widget, desktop, mobile, Slack and Teams. | Claap captures calls, meetings and emails, then turns conversations into CRM fields, call scores and deal forecasts. |
| Security | The Trust Center states that credentials use AES-256-GCM encryption, data is protected in transit by TLS, and access uses PIN plus 2FA. | Claap says recordings are EU-hosted, a data-processing agreement is available, and the service has a SOC 2 Type II report. |
| Support | The Trust Center lists [email protected] and says it responds to privacy requests within 7 days. | Basic includes standard email and chat support; Pro and Business include priority email and chat support; Enterprise includes a dedicated account manager. |
CallMerlin plans
- Starter€55 a month
- Professional€109 a month
- Business€219 a month
- EnterprisePriced on request
Claap plans
- BasicFree
- Pro€32 a month
- Business€60 a month
- EnterprisePriced on request
Pick CallMerlin if…
CallMerlin may suit teams seeking an assistant interface across business systems and approval-gated workflows. Its listed integrations and phone, chat, desktop, and mobile access may be relevant to teams using those channels.
Pick Claap if…
Claap suits teams that record calls and want AI summaries, follow-up emails or CRM logging. Higher tiers add coaching, forecasting and account insights.