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CallHub vs CallTools

CallHub

8.2#1 in sms marketing softwareFree plan
Free planAndroidiOSWebAPI
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CallTools

6.4#11 in predictive dialer software
WebAPIExtensionmacOS
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What both publish

FactCallHubCallTools
APIThe public API uses regional HTTPS endpoints under api-[region].callhub.io/v1/, JSON responses, and token authorization; it supports contacts, campaigns, and webhooks.Its documented REST API supports data import, export, querying contacts and call logs, webhooks, automations, and custom connectors.
Company legal nameCrunchbase identifies the operating company as Gaglers Inc.The contact page identifies the business as CallTools, Inc.
HeadquartersWashington, DC, United StatesIrvine, California, United States
IntegrationsDirect integrations include NGP VAN, NationBuilder, Action Network, PDI, Salesforce, EveryAction, CiviCRM, Blackbaud, Blue State Digital, and Freshsales.CallTools lists more than 40 direct integrations, including Salesforce, HubSpot, Zoho, Pipedrive, Microsoft Dynamics, Slack, Google Sheets, Shopify, Zapier, Keap, Ringba and Retreaver.
Praise: supportG2 and Capterra reviewers commonly praise responsive, helpful customer support and onboarding assistance.Trustpilot reviewers repeatedly praise responsive, patient and knowledgeable support during onboarding, troubleshooting and integrations.
Rating on Capterra4.4 out of 5 from 251 reviews4.8 out of 5 from 156 reviews
Rating on G24.8 out of 5 from 35 reviews4.8 out of 5 from 76 reviews
Rating on GetApp4.4 out of 5 from 250 reviews4.8 out of 5 from 156 reviews
Rating on Software Advice4.4 out of 5 from 251 reviews4.8 out of 5 from 156 reviews
Rating on Trustpilot2.6 out of 5 from 4 reviews5.0 out of 5 from 377 reviews

CallHub plans

  • EssentialFree
  • ScalePriced on request

CallTools plans

  • Power Contact CenterPriced on request

Pick CallHub if…

CallHub suits campaign teams and organizations coordinating calls, mass or peer-to-peer texts, and outreach workflows. Its listed contact and agent limits can help teams assess whether Essential fits their size.

Pick CallTools if…

CallTools suits sales teams and contact centers managing inbound and outbound calls. It may fit organizations that need dialer options, call reporting, and compliance controls, provided agents use supported computers and headsets.

Charts they share