
BuildBook
7.9#2 in contractor crm softwareFrom $200 a yearAndroidiOSWeb
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| Fact | BuildBook | mHelpDesk |
|---|---|---|
| Documentation | The help center contains dedicated collections for projects, communication, tasks, schedules, financials, selections, people, portfolios and QuickBooks integration. | The help center contains guides for customers, leads, staff, estimates, jobs, scheduling, invoices, payments, automation, customization, templates, QuickBooks, equipment and timesheets. |
| Free plan | The pricing page offers a free plan with access to sales and marketing tools for a construction business. | No |
| Headquarters | Greenwich, Connecticut, United States | Indianapolis, Indiana, United States |
| Mobile apps | BuildBook says its native iOS and Android apps provide full feature functionality and device notifications, camera roll access, and video recording. | The maker's help center directs users to mHelpDesk mobile apps for Apple iOS and Google Android. |
| Ownership news | A BuildBook LinkedIn announcement said the company joined forces with Housecall Pro and would receive backing and resources from it. | HomeAdvisor announced a majority-stake acquisition of mHelpDesk on September 3, 2014, with undisclosed terms. |
| QuickBooks integration | BuildBook provides QuickBooks Online synchronization for customers, vendors, bills, expenses and invoices. | QuickBooks synchronization supports Desktop and Online, but only one can be selected at a time. |
| Rating on Apple App Store | 4.1 out of 5 from 16 ratings | 3.5 out of 5 from 198 ratings |
| Rating on Capterra | 4.5 out of 5 from 104 reviews | 4.3 out of 5 from 824 reviews |
BuildBook is designed for residential custom home builders, remodelers and specialty contractors. Its one-user free plan may suit a solo user, while guest access can accommodate others involved in projects.
mHelpDesk is aimed at service professionals, including home service businesses, contractors, HVAC companies, and cleaning companies. It suits teams that need to coordinate jobs, customer booking, billing, and payments across field and office workflows.