Bruin for Customer Success
8.2#1 in data transformation tools$0.01 usage-basedFree planWebAPIExtensionLinux
VisitBruin for Customer Success vs Hook
What both publish
| Fact | Bruin for Customer Success | Hook |
|---|---|---|
| Integrations | Customer-success integrations named by Bruin include Zendesk, Intercom, Freshdesk, Salesforce, HubSpot, Stripe, Chargebee, Mixpanel, Amplitude and Pendo, with thousands more through APIs. | Hook lists integrations including Salesforce, HubSpot, Salesloft, Outreach, Slack, Intercom, Zendesk, Jira Service Management, Zoom, Gong, Snowflake, BigQuery, Redshift, PostgreSQL, Google, Microsoft and Okta. |
| Public API | Bruin Cloud supports expiring team and personal bearer tokens with scoped permissions for pipelines, connections, agents, dashboards, scheduled agents and audit logs. | Hook's Public API provides organization-scoped, token-authenticated programmatic read access to members, customers, products, signals and notes. |
| Purpose | Bruin for Customer Success helps teams use customer data to retain and grow accounts. | Hook is an AI machine-learning app for Revenue teams to predict which customers to focus on for faster revenue growth. |
| Security certifications | Bruin Data Limited states that it is ISO/IEC 27001:2022 certified and SOC 2 Type 2 attested. | Hook states that it is ISO/IEC 27001 certified, SOC 2 Type 2 attested and GDPR compliant. |
Bruin for Customer Success plans
- Bruin Cloud free tierFree
- Open SourceFree
- Team$0.01 a month
- ScalePriced on request
Hook plans
No prices published.
Pick Bruin for Customer Success if…
It suits customer success executives and managers, renewals and retention teams, support leaders, CS operations, and onboarding teams who need account signals from multiple data sources. Deployment options include Bruin Cloud, a customer’s own VPC, or on-premises.
Pick Hook if…
Hook is aimed at revenue teams, including CROs, Heads of Customer Success and CSMs. It suits teams looking to use customer and product signals to prioritize accounts and coordinate follow-up.