
Brevo Conversations
8.1#5 in email marketing softwareFrom $15 a monthFree planAndroidiOSWebAPI
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| Fact | Brevo Conversations | Zoho SalesIQ |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Founded | 2012 | 1996 |
| Free plan | Yes | Yes |
| Included agent seats | 1 | 1 |
| Integrations | Official integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email. | Zoho lists integrations including Zoho CRM, Zoho Desk, Zoho Campaigns, Zoho Analytics, Shopify, Mailchimp, Clearbit, Zendesk, and OpenAI. |
| Live agent chat | Yes | Yes |
| Visitor tracking | Yes | Yes |
Brevo Conversations suits teams that need website chatbot and live-agent chat, visitor tracking, or omnichannel chat. Its free plan is for a single user, while teams that need more seats can consider Pro, which supports up to 10 users.
SalesIQ suits teams that want to qualify leads and communicate with customers through live chat, chatbots, or multiple messaging channels. Its visitor details, bot options, and desktop and mobile availability also fit teams that need to engage site visitors across devices.