Brevo Conversations
8.1#5 in email marketing softwareFrom $15 a monthFree planAndroidiOSWebAPI
VisitBrevo Conversations vs Smartsupp
What both publish
| Fact | Brevo Conversations | Smartsupp |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Founded | 2012 | 2013 |
| Free plan | Yes | Yes |
| Headquarters | Paris, France | Brno, Czechia |
| Included agent seats | 1 | 1 |
| Live agent chat | Yes | Yes |
| Visitor tracking | Yes | The platform provides visitor histories, journeys, browsing history, and real-time visitor monitoring. |
Brevo Conversations plans
- Pro$15 a month
- FreeFree
- Conversations Pro$15 a month
Smartsupp plans
- FreeFree
- Solo$17 a month
- Plus$25 a month
- Expert$83 a month
- Ultimate$280 a month
- Mira AI Agent$16 a month
Pick Brevo Conversations if…
Brevo Conversations suits teams that need website chatbot and live-agent chat, visitor tracking, or omnichannel chat. Its free plan is for a single user, while teams that need more seats can consider Pro, which supports up to 10 users.
Pick Smartsupp if…
Smartsupp suits website operators who need live chat and messaging channels alongside visitor tracking. Its free plan is sized for one operator and up to 25 monthly conversations.