
Brevo Conversations
8.1#5 in email marketing softwareFrom $15 a monthFree planAndroidiOSWebAPI
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| Fact | Brevo Conversations | Re:amaze |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Founded | 2012 | 2012 |
| Free plan | Yes | No |
| Headquarters | Paris, France | San Jose, California, United States |
| Integrations | Official integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email. | The site lists integrations including Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. |
| Live agent chat | Yes | Yes |
| Mobile apps | Brevo provides Conversations apps for Android and iOS, with settings synchronized between mobile and desktop; only one device can be used at a time. | Re:amaze offers mobile apps for iOS and Android with push notifications for direct customer messaging. |
| Visitor tracking | Yes | Yes |
Brevo Conversations suits teams that need website chatbot and live-agent chat, visitor tracking, or omnichannel chat. Its free plan is for a single user, while teams that need more seats can consider Pro, which supports up to 10 users.
Re:amaze suits ecommerce stores, SaaS businesses, and other online businesses that want to handle multiple support channels in one helpdesk. Its mobile apps may suit teams that need push notifications for customer messages.