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Brevo Conversations vs Re:amaze

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Re:amaze

8.2#14 in live chat softwareFrom $29 a month
AndroidiOSWebAPI
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What both publish

FactBrevo ConversationsRe:amaze
Chat channelsomnichannelomnichannel
Founded20122012
Free planYesNo
HeadquartersParis, FranceSan Jose, California, United States
IntegrationsOfficial integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email.The site lists integrations including Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral.
Live agent chatYesYes
Mobile appsBrevo provides Conversations apps for Android and iOS, with settings synchronized between mobile and desktop; only one device can be used at a time.Re:amaze offers mobile apps for iOS and Android with push notifications for direct customer messaging.
Visitor trackingYesYes

Brevo Conversations plans

  • Pro$15 a month
  • FreeFree
  • Conversations Pro$15 a month

Re:amaze plans

  • Basic$29 a month
  • Pro$49 a month
  • Starter$59 a month
  • Plus$69 a month

Pick Brevo Conversations if…

Brevo Conversations suits teams that need website chatbot and live-agent chat, visitor tracking, or omnichannel chat. Its free plan is for a single user, while teams that need more seats can consider Pro, which supports up to 10 users.

Pick Re:amaze if…

Re:amaze suits ecommerce stores, SaaS businesses, and other online businesses that want to handle multiple support channels in one helpdesk. Its mobile apps may suit teams that need push notifications for customer messages.

Charts they share