Brevo Conversations
8.1#5 in email marketing softwareFrom $15 a monthFree planAndroidiOSWebAPI
VisitBrevo Conversations vs LiveChat
What both publish
| Fact | Brevo Conversations | LiveChat |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | No |
| Included agent seats | 1 | 1 |
| Integrations | Official integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email. | The marketplace advertises more than 200 communication, ecommerce and CRM integrations. |
| Live agent chat | Yes | Yes |
| Rating on Apple App Store | 3.4 out of 5 from 8 ratings. | 4.3 out of 5 from 110 ratings. |
| Rating on G2 | 4.5 out of 5 from 2,769 reviews. | 4.5 out of 5 from 813 reviews. |
| Rating on GetApp | 4.6 out of 5 from 3,525 reviews. | 4.6 out of 5 from 1,728 reviews. |
| Rating on Google Play | 3.2 out of 5 from 132 reviews. | 3.0 out of 5 from 1.03K reviews. |
Brevo Conversations plans
- Pro$15 a month
- FreeFree
- Conversations Pro$15 a month
LiveChat plans
- Essential$19 a month
- Starter$19 a month
- Team$49 a month
- Business$79 a month
- Growth$79 a month
- EnterprisePriced on request
Pick Brevo Conversations if…
Brevo Conversations suits teams that need website chatbot and live-agent chat, visitor tracking, or omnichannel chat. Its free plan is for a single user, while teams that need more seats can consider Pro, which supports up to 10 users.
Pick LiveChat if…
LiveChat is aimed at B2B SaaS companies and ecommerce stores that need website chat for support, lead qualification, or sales. Teams that want AI-assisted answers and a shared inbox may also find its listed tools relevant.