Brevo Conversations
8.1#5 in email marketing softwareFrom $15 a monthFree planAndroidiOSWebAPI
VisitBrevo Conversations vs JivoChat
What both publish
| Fact | Brevo Conversations | JivoChat |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | Yes |
| Included agent seats | 1 | 5 |
| Integrations | Official integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email. | The official integrations directory lists connections and guides for services including Slack, Pipedrive, Bitrix24, Zoho CRM, Mailchimp, Zendesk and chatbot providers. |
| Live agent chat | Yes | Yes |
| Rating on Apple App Store | 3.4 out of 5 from 8 ratings. | 4.5 out of 5 from 312 ratings. |
| Rating on G2 | 4.5 out of 5 from 2,769 reviews. | 4.6 out of 5 from 51 reviews. |
| Rating on GetApp | 4.6 out of 5 from 3,525 reviews. | 4.6 out of 5 from 105 reviews. |
| Rating on Google Play | 3.2 out of 5 from 132 reviews. | 4.6 out of 5 from 23.9K reviews. |
| Rating on Trustpilot | 3.9 out of 5 from 7,000-plus reviews. | 2.5 out of 5 from 33 reviews. |
Brevo Conversations plans
- Pro$15 a month
- FreeFree
- Conversations Pro$15 a month
JivoChat plans
- FreeFree
- Basic$28 a month
- Professional$42 a month
- Enterprise$56 a month
Pick Brevo Conversations if…
Brevo Conversations suits teams that need website chatbot and live-agent chat, visitor tracking, or omnichannel chat. Its free plan is for a single user, while teams that need more seats can consider Pro, which supports up to 10 users.
Pick JivoChat if…
JivoChat suits teams that need website chat, live agent conversations and visitor tracking across multiple chat channels. Its different plans offer options for teams needing features such as WhatsApp integration, chat routing or a chat API.