Brevo Conversations
8.1#5 in email marketing softwareFrom $15 a monthFree planAndroidiOSWebAPI
VisitBrevo Conversations vs Helplexa
What both publish
| Fact | Brevo Conversations | Helplexa |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | Yes |
| Headquarters | Paris, France | London, United Kingdom |
| Included agent seats | 1 | 2 |
| Integrations | Official integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email. | The integrations page lists Instagram, Facebook Messenger, Wix, WooCommerce and WordPress, and labels HubSpot, Stripe, Calendly, Slack and Microsoft Teams as beta. |
| Live agent chat | Yes | Yes |
| Mobile apps | Brevo provides Conversations apps for Android and iOS, with settings synchronized between mobile and desktop; only one device can be used at a time. | Helplexa says its iOS and Android apps provide push notifications, message replies and conversation assignment. |
| Security and privacy | Brevo says archived personal data is encrypted, stored separately, purged after retention periods and covered by GDPR breach notification commitments within 72 hours of detection. | Helplexa says it uses access controls, least-privilege practices, encryption where appropriate and monitoring; it says its servers are hosted in the EU and that it does not sell personal data. |
Brevo Conversations plans
- Pro$15 a month
- FreeFree
- Conversations Pro$15 a month
Helplexa plans
- FreeFree
- Starter£14.99 a month
Pick Brevo Conversations if…
Brevo Conversations suits teams that need website chatbot and live-agent chat, visitor tracking, or omnichannel chat. Its free plan is for a single user, while teams that need more seats can consider Pro, which supports up to 10 users.
Pick Helplexa if…
You want what its maker publishes above — check its page for the details.