BrandMentions vs SocialCX
| BrandMentions | SocialCX | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | Yes | No |
| Paid from | $99/mo | Free |
| Open source | No | No |
| Platforms | Web | — |
| Free plan | No | Yes |
| Paid from | $79/mo | — |
| Social network coverage | Facebook, Instagram, TikTok, LinkedIn, YouTube, Reddit, Bluesky | — |
| Web monitoring | Yes | — |
| Sentiment analysis | Yes | Yes |
| Historical data | 3 months | 1 months |
| Tracked query limit | 5 queries | 15 queries |
| News monitoring | Yes | — |
| Alert channels | Email, Slack, RSS Feed, Webhook | email, Slack |
Both are listed in Best Social Media Listening Software. On Everything Xiaomi, BrandMentions scores higher on our published basis.