
Brand24
8.2#1 in social media listening softwareFrom $249 a monthAndroidiOSWebAPI
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| Fact | Brand24 | Brandwatch Listen |
|---|---|---|
| Alert channels | Email,Slack,Microsoft Teams,in-app,mobile push notifications | |
| Founded | 2011 | 2007 |
| Headquarters | Wrocław, Poland | London, United Kingdom |
| Historical data | 1 | The product page says Listen provides a year's worth of historical data. |
| Integrations | Brand24 lists integrations with Slack and Microsoft Teams and provides API access and an MCP server. | Listen integrates with Brandwatch Engage to let teams view and act on mentions through a customized feed. |
| News monitoring | Yes | Yes |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,Instagram,X (Twitter),LinkedIn,Reddit,YouTube,TikTok,Twitch,Medium,Quora | X (Twitter),Facebook,Instagram,LinkedIn,TikTok,Tumblr,YouTube,Reddit,Bluesky,QQ |
| Support | Enterprise clients receive personalized onboarding, tailored training, regular progress reviews, a dedicated Customer Success Manager, and quarterly business reviews. | Brandwatch offers product help through its Help Center, Academy courses, and user community. |
| Web monitoring | Yes | Yes |
Brand24 may suit businesses, marketers, agencies, and startups that need to monitor brand, competitor, or topic conversations. Its analytics, alert channels, and reporting formats may also suit teams sharing monitoring results.
Listen suits social media managers, content marketers, and teams tracking conversations about their brand or competitors. Teams should check whether their contract includes saved searches.