Botmaker
7.0#6 in instagram dm automation toolsFrom $149 a monthAndroidiOSWebAPI
VisitBotmaker vs Trengo
What both publish
| Fact | Botmaker | Trengo |
|---|---|---|
| Integrations | Botmaker lists native integrations with CRM, ERP, payment systems, ecommerce, and customers' own APIs. | The integration hub lists tools including HubSpot, Salesforce, Shopify, WooCommerce, and BigCommerce. |
| Product | Botmaker describes its platform as a way to build autonomous AI agents for customer conversations and workflows. | Trengo brings WhatsApp, email, live chat, social media, and voice calls into a shared team inbox. |
| Security | Botmaker says it is certified and works under ISO 27001, complies with European and Brazilian data protection laws, and monitors traffic with DDoS defenses and application defenses against SQL injection and XSS. | Trengo says its application is hosted on AWS, backups are encrypted, and app communication uses TLS with HSTS. |
| Support | Standard, Scale, and Pro list chat, platform, and email support; Enterprise lists personalized attention. | Plan support ranges from email and messaging to phone support and a dedicated success manager on Enterprise. |
Botmaker plans
- Standard$149 a month
- Scale$249 a month
- Pro$499 a month
- EnterprisePriced on request
Trengo plans
- Boost€299 a month
- Pro€499 a month
- Enterprise—
- Boost (annually billed)€299 a month
- Boost (monthly billed)€349 a month
- Pro (annually billed)€499 a month
Pick Botmaker if…
Botmaker suits sales, customer-service, lead-capture, campaign, and internal-support teams needing multichannel automation. It also fits organizations that need human agents to join automated conversations.
Pick Trengo if…
Trengo suits teams that handle customer conversations across several channels and need shared inbox collaboration. Its API and integrations may also suit teams connecting the inbox to other business tools.