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boost.ai vs MiaRec

MiaRec

7.4#2 in call recording softwareFrom $25 a month
WebAPILinuxSelf-hosted
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What both publish

Factboost.aiMiaRec
HeadquartersA 2021 company announcement says boost.ai was headquartered in Stavanger, Norway.Silicon Valley
IntegrationsThe integrations page groups connections into communication channels, contact center, authentication, utility, and voice categories.Native integrations include Cisco Webex Calling, Cisco Webex Contact Center, Microsoft Teams, Five9, NICE CXone, RingCentral, and Twilio.
Security controlsListed controls include single-tenant customer environments, encryption in transit and at rest, two-factor authentication, SSO, IP allowlisting, and penetration testing.The security program lists auto-redaction, role-based access with audit logs, encrypted files, vulnerability monitoring, and penetration testing.

boost.ai plans

No prices published.

MiaRec plans

  • Essentials$25 a month
  • Professional$35 a month
  • Enterprise$50 a month

Pick boost.ai if…

It is aimed at enterprises automating customer service or internal support, particularly in financial services, insurance, telecommunications and the public sector. Teams needing voice and digital channels with human handoff may also consider it.

Pick MiaRec if…

MiaRec is intended for contact centers, teams adopting AI, and leaders seeking an organization-level view of customer conversations. It may suit organizations that need call analysis, quality workflows, or post-call follow-up.

Charts they share