BookOne CRM
7.0#6 in hospitality crm softwareAndroidiOSWebAPI
VisitBookOne CRM vs HoteSoft Guest CRM
HoteSoft Guest CRM
7.5#3 in hospitality crm softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | BookOne CRM | HoteSoft Guest CRM |
|---|---|---|
| Founded | 2019 | HoteSoft says it was founded in 2014 by hotel-industry veterans. |
| Guest profiles | It records guest room preferences, dietary requests, food and beverage billing patterns, feedback history, and past stay dates. | Guest CRM profiles include stay history, lifetime value, repeat rate, room and spending details, preferences, feedback, ratings, and VIP, corporate, or loyalty tags. |
| Integrations | BookOne lists connections including Booking.com, Expedia, Airbnb, Agoda, MakeMyTrip, Goibibo, Google Hotel Ads, TripAdvisor, Sabre, Amadeus, Tally and payment gateways. | Named connections include Booking.com, Expedia, Airbnb, Hotels.com, Agoda, TripAdvisor, Vrbo, Stripe, PayPal, Square, Worldpay, Adyen, SagePay, Amadeus, Sabre, Galileo and key-card systems. |
| Product | BookOne CRM is guest relationship management software built into the BookOne PMS. | HoteSoft is a cloud hotel-management platform with a Guest CRM module for hotel operations and guest engagement. |
BookOne CRM plans
- BookOne BasicPriced on request
- BookOne EssentialPriced on request
- BookOne PremiumPriced on request
- BookOne StarterPriced on request
HoteSoft Guest CRM plans
- Advanced Reports Module$99 a year
- Dedicated Onboarding & Training$199, paid once
- Custom booking widget + live chat$299 a year
- Starter$299
- White-label Mobile App$499 a year
- Pro$699
Pick BookOne CRM if…
BookOne CRM suits hotels seeking guest profiles, targeted campaigns, messaging, loyalty rewards, and post-stay feedback workflows. It is most aligned with hotels using BookOne PMS, though custom API setups can bring in external system data.
Pick HoteSoft Guest CRM if…
It suits hotels that want guest profiles, segmentation, and targeted messaging alongside centralized reservations. HoteSoft lists independent hotels, boutique chains, and global groups as intended customers.