BoldDesk vs DoneDone

BoldDesk

7.6 #18 in Help desk software

About BoldDesk

DoneDone

5.2 #98 in Help desk software

About DoneDone
BoldDeskDoneDone
Free planNoNo
Free trialNoNo
Paid from$99/mo$45/mo
Open sourceNoNo
PlatformsapiWeb, iOS, Android
Free planNoNo
Paid from$20/user/mo—
Shared inboxYes—
SLA managementYes—
Help centerYes—
Ticket automationYes—
Customer portalYes—
API accessYes—
Included agent seats5—

Both are listed in Best Help Desk Software. On Everything Xiaomi, BoldDesk scores higher on our published basis.