Boei
7.6#2 in sms chatbot softwareFrom $228 a yearAndroidiOSWebAPI
VisitBoei vs Crisp
What both publish
| Fact | Boei | Crisp |
|---|---|---|
| AI training | The system can learn from websites, PDFs, documents, FAQs, product catalogs, support history and custom instructions. | Crisp can train AI using website content, PDFs, knowledge-base articles, conversations and private snippets. |
| API | The REST API uses OpenAPI 3.0, Bearer API keys, JSON responses and a stated limit of 60 requests per minute per key. | The REST API provides access and control over Crisp data such as conversations and contacts. |
| Encryption | Boei states that data uses TLS in transit and AES encryption at rest, with no non-TLS connection option. | Crisp says all public network channels are encrypted using TLS with forward secrecy and HTTP Strict Transport Security. |
| Founded | Boei says it began in 2020. | 2015 |
| Headquarters | Utrecht, Netherlands | Nantes, France |
| Integrations | Official integrations include HubSpot, Mailchimp, Google Analytics, Facebook Pixel, Missive, Zapier, Make, n8n and webhooks. | The integrations directory includes CRM, CMS, marketing, messaging and teamwork integrations such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. |
| Product | Boei is an AI customer conversation platform with chatbot, live chat, shared inbox, CRM and 50+ contact channels. | Crisp describes itself as an AI customer support platform with an all-in-one omnichannel inbox, AI agents and flat pricing. |
Boei plans
- Starter$25 a month
- Growth$69 a month
- Business$179 a month
- Starter annual$228 a year
- Scale$309 a month
- Growth annual$588 a year
Crisp plans
- FreeFree
- Mini$45 a month
- Essentials$95 a month
- Plus$295 a month
- EnterprisePriced on request
Pick Boei if…
Boei suits small and mid-sized businesses, agencies, e-commerce teams and service teams that want customer conversations and workflow actions in one platform. It offers controls for teams that need to approve sensitive actions or take over conversations.
Pick Crisp if…
Crisp suits customer support, inbound sales, and marketing teams that want a shared inbox and AI tools. The free plan may work for teams with two seats and limited customer profiles.